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Zendesk API · *.zendesk.com

Zendesk API v2 deprecations

The breaking changes Zendesk API announced for its v2 endpoints: 6 of the 8 Okapi tracks.

Coming up 1

  1. /api/v2/*Behaviour change Stops workingin 183 days

Deprecated, no date yet 2

  1. No date GET /api/v2/apps/locations/{id}Endpoint removal Deprecated, no date
  2. No date POST /api/v2/oauth/tokensEndpoint removal Deprecated, no date

Already in effect 3

  1. /api/v2/*Behaviour change Stopped working
  2. PUT /api/v2/users/me/mergeEndpoint removal Stopped working
  3. /api/v2/nps/*Endpoint removal Stopped working

Questions

Is the Zendesk API v2 deprecated?

Zendesk API has announced 6 breaking changes to its v2 endpoints: 4 with a shutdown date, 2 deprecated without one. Each one's page says what to use instead.

When do Zendesk API v2 endpoints stop working?

The next is /api/v2/* behaviour change, on April 30, 2027.

How do I find the calls this hits in my code?

Okapi reads your repository, finds the calls these changes hit and opens a pull request with the fix. It never commits to your branches: every change comes as a pull request you review.

Know before your API calls break.

Okapi finds the calls a breaking change hits in your code and opens the pull request that fixes them.

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