Zendesk API · Endpoint removal
The NPS API stops working
Stopped working
Calls to /api/v2/nps/* on Zendesk API stopped working on April 30, 2023.
What to use instead of these calls
No replacement; collect satisfaction with CSAT surveys instead.
Zendesk removed NPS surveys without an API in their place.
Calls it hits
/api/v2/nps/*
Removed the Net Promoter Score℠ (NPS®) API.
Facts
- API
- Zendesk API
*.zendesk.com - Kind
- Endpoint removal
- Announced
- January 17, 2023
- Takes effect
- April 30, 2023
- Calls after that day
- Fail
- Source
- Announcement
- Last updated
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