/api/v2/* → endpoint removal
Zopim Chat API
Stopped working
On May 12, 2025, Live Chat API endpoints that use the /api/v2/* path on www.zopim.com will stop working. Calls sent to these endpoints will fail after this date.
Calls it hits
/api/v2/*
What to use instead of these calls
Call the Live Chat API at {subdomain}.zendesk.com/api/v2/chat instead.
In Zopim Chat API's words
Beginning May 12, 2025, Live Chat API endpoints that use the www.zopim.com/api/v2 path will stop working.
Facts
- API
- Zopim Chat API
www.zopim.com - Kind
- Endpoint removal
- Announced
- August 19, 2024
- Takes effect
- May 12, 2025
- Calls after that day
- Fail
- Source
- Announcement
- Last updated
- Verified
- , against Zopim Chat API's own pages
Questions
When does this change take effect?
Calls to /api/v2/* on Zopim Chat API stopped working on May 12, 2025.
What happens to calls after May 12, 2025?
They have failed since May 12, 2025.
How do I find the calls this hits in my code?
Okapi reads your repository, finds the calls this change hits and opens a pull request with the fix. It never commits to your branches: every change comes as a pull request you review.
You fixed this one by hand.
Okapi opens the pull request with the fix before the next breaking change reaches your code.