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/2010-04-01/Accounts/{}/Calls/{}/Feedback.json → endpoint removal

Twilio API

Stopped working

On December 31, 2023, the Voice Feedback API reached end-of-life and stopped working. Requests to the /2010-04-01/Accounts/{}/Calls/{}/Feedback.json endpoint fail after this date. The change also removed the Feedback widget in Console under call logs.


Calls it hits

  • /2010-04-01/Accounts/{}/Calls/{}/Feedback.json

What to use instead of these calls

Send call feedback with the Voice Insights Call Annotation API via POST insights.twilio.com/v1/Voice/{CallSid}/Annotation.

In Twilio API's words

Effective December 31, 2023, Twilio will end-of-life (EOL) the Voice Feedback API and the Feedback widget in Console under call logs.

Twilio API, Announcement

Facts

API
Twilio API api.twilio.com
Kind
Endpoint removal
Announced
December 27, 2023
Takes effect
December 31, 2023
Calls after that day
Fail
Source
Announcement
Last updated
Verified
, against Twilio API's own pages

Questions

When does this change take effect?

Calls to /2010-04-01/Accounts/{}/Calls/{}/Feedback.json on Twilio API stopped working on December 31, 2023.

What happens to calls after December 31, 2023?

They have failed since December 31, 2023.

How do I find the calls this hits in my code?

Okapi reads your repository, finds the calls this change hits and opens a pull request with the fix. It never commits to your branches: every change comes as a pull request you review.


More from Twilio API 3

  1. /2008-08-01/*Version retirement Stopped working
  2. /2010-04-01/Accounts/{}/Calls/FeedbackSummary*Endpoint removal Stopped working
  3. No date POST /2010-04-01/Accounts/{}/Messages.jsonBehaviour change Deprecated, no date

You fixed this one by hand.

Okapi opens the pull request with the fix before the next breaking change reaches your code.

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