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/v1/* → version retirement

Help Scout API

Deprecated, no date

The legacy Mailbox API 1.0 was deprecated on November 20, 2019, without an announced shutdown date. This change affects all requests made to the /v1/* endpoints. Once retired, unsupported calls to these endpoints fail.


Calls it hits

  • /v1/*

What to use instead of these calls

Migrate to the Inbox (Mailbox) API 2.0. This upgrade requires switching authentication from API-key basic auth to OAuth 2.0 using either client credentials or authorization code flows.

In Help Scout API's words

Legacy Mailbox API 1.0 was deprecated on November 20, 2019. Please use Mailbox API 2.0 going forward.

Help Scout API, Announcement

Facts

API
Help Scout API api.helpscout.net
Kind
Version retirement
Announced
November 20, 2019
Takes effect
No date given yet
Calls after that day
Fail
Source
Announcement
Last updated
Verified
, against Help Scout API's own pages

Questions

When does this change take effect?

Help Scout API deprecated /v1/* without giving a shutdown date yet.

Do these calls still work?

Yes, they still work: Help Scout API has not given a shutdown date yet.

How do I find the calls this hits in my code?

Okapi reads your repository, finds the calls this change hits and opens a pull request with the fix. It never commits to your branches: every change comes as a pull request you review.


Is your code calling this?

Okapi finds the calls this change hits in your repo and opens the pull request with the fix.

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