# The NPS API stops working

Calls to /api/v2/nps/* on Zendesk API stopped working on April 30, 2023.

- API: Zendesk API (*.zendesk.com)
- Kind: Endpoint removal
- Announced: January 17, 2023
- Takes effect: April 30, 2023
- Calls after that day: fail
- Calls it hits: `/api/v2/nps/*`
- Source: [Announcement](https://developer.zendesk.com/api-reference/changelog/changelog/)
- Page: https://www.okapi.bot/providers/zendesk-api/breaking-changes/the-nps-api-stops-working/

## What to use instead

No replacement; collect satisfaction with CSAT surveys instead.

Zendesk removed NPS surveys without an API in their place.

## Zendesk API's words

> Removed the Net Promoter Score℠ (NPS®) API.