# The Programmable Chat API is deprecated

Twilio Programmable Chat API deprecated these calls without giving a shutdown date yet.

The provider has deprecated the Programmable Chat API without specifying a general shutdown date, though Programmable Chat in Flex reaches end of life on June 1, 2026. Affected calls will eventually fail, as the service may stop working as expected and will not receive enhancements, bug fixes, or security updates.

## What to use instead

Migrate to the Conversations API (conversations.twilio.com/v1) and Flex Conversations.

- API: Twilio Programmable Chat API (chat.twilio.com)
- Kind: Endpoint removal
- Announced: May 19, 2025
- Takes effect: no date given yet
- Calls after that day: fail
- Source: [Announcement](https://www.twilio.com/en-us/changelog/programmable-chat-in-flex-reaching-end-of-life-on-june-1--2026)
- Verified: October 27, 2026, against Twilio Programmable Chat API's own pages
- Page: https://www.okapi.bot/providers/twilio-programmable-chat-api/breaking-changes/the-programmable-chat-api-is-deprecated/

## Twilio Programmable Chat API's words

> Programmable Chat in Flex is reaching end of life (EOL) on June 1, 2026. After that, it may stop working as expected and won’t receive any more enhancements, bug fixes, or security updates.

Okapi finds the calls this change hits in your repo and opens the pull request with the fix: https://github.com/apps/okapi-agent