# Multicast changes: the customers.ids recipient type was removed

LiveChat API deprecated /multicast, body parameter customers.ids without giving a shutdown date yet.

- API: LiveChat API (api.livechatinc.com)
- Kind: Endpoint removal
- Takes effect: no date given yet
- Calls after that day: fail
- Calls it hits: `/multicast`, `body parameter customers.ids`
- Source: [Changelog](https://platform.text.com/docs/messaging/agent-chat-api/changelog)
- Verified: October 26, 2026, against LiveChat API's own pages
- Page: https://www.okapi.bot/providers/livechat-api/breaking-changes/multicast-changes-the-customers-ids-recipient-type-was-removed/

## LiveChat API's words

> The customers.ids recipient type was removed from the Multicast (Web & RTM) method for all API versions.

Okapi finds the calls this change hits in your repo and opens the pull request with the fix: https://github.com/apps/okapi-agent