{"slug":"zopim-chat-api","name":"Zopim Chat API","host":"www.zopim.com","site":"https://zopim.com","category":"marketing","docsUrl":null,"sources":[{"kind":"archive","url":"https://developer.zendesk.com/api-reference/changelog/changelog/"}],"url":"https://www.okapi.bot/providers/zopim-chat-api/","json":"https://www.okapi.bot/api/v1/providers/zopim-chat-api.json","breakingChanges":[{"slug":"the-zopim-live-chat-api-stops-working","api":"zopim-chat-api","title":"The Zopim Live Chat API stops working","kind":"removal","outcome":"fails","model":null,"announcedAt":"2024-08-19","effectiveAt":"2025-05-12","scope":null,"calls":["/api/v2/*"],"method":null,"path":"/api/v2/*","source":{"url":"https://developer.zendesk.com/api-reference/changelog/changelog/","kind":"archive"},"quote":"Beginning May 12, 2025, Live Chat API endpoints that use the www.zopim.com/api/v2 path will stop working.","migration":"Call the Live Chat API at {subdomain}.zendesk.com/api/v2/chat instead.","migrationChange":null,"needsDecision":null,"text":{"summary":"On May 12, 2025, Live Chat API endpoints that use the /api/v2/* path on www.zopim.com will stop working. Calls sent to these endpoints will fail after this date.","migration":"Call the Live Chat API at {subdomain}.zendesk.com/api/v2/chat instead.","by":"writer"},"publishedAt":"2026-10-23T10:43:37.409Z","updatedAt":"2026-10-24T22:33:02.127Z","status":"in_effect","tone":"broken","url":"https://www.okapi.bot/providers/zopim-chat-api/breaking-changes/the-zopim-live-chat-api-stops-working/"}]}