{"slug":"zendesk-ai-agents-api","name":"Zendesk AI Agents API","host":"*.ultimate.ai","site":"https://ultimate.ai","category":"marketing","docsUrl":null,"sources":[{"kind":"archive","url":"https://developer.zendesk.com/api-reference/changelog/changelog/"}],"url":"https://www.okapi.bot/providers/zendesk-ai-agents-api/","json":"https://www.okapi.bot/api/v1/providers/zendesk-ai-agents-api.json","breakingChanges":[{"slug":"the-ultimate-ai-api-base-url-is-deprecated","api":"zendesk-ai-agents-api","title":"The *.ultimate.ai API base URL is deprecated","kind":"removal","outcome":"fails","model":null,"announcedAt":"2026-05-19","effectiveAt":null,"scope":null,"calls":[],"method":null,"path":null,"source":{"url":"https://developer.zendesk.com/api-reference/changelog/changelog/","kind":"archive"},"quote":"Starting July 1, 2026, the legacy *.ultimate.ai API base URL is deprecated. Use the {subdomain}.zendesk.com/ai-agents/api API base URL instead.","migration":"Call {subdomain}.zendesk.com/ai-agents/api instead.","migrationChange":null,"needsDecision":null,"text":{"summary":"The legacy *.ultimate.ai API base URL has been deprecated without a shutdown date. Calls made to this base URL will fail. Requests will need to target the updated domain to continue functioning.","migration":"Call {subdomain}.zendesk.com/ai-agents/api instead.","by":"writer"},"publishedAt":"2026-10-23T10:32:55.193Z","updatedAt":"2026-10-26T16:25:11.092Z","status":"deprecated","tone":"deprecated","url":"https://www.okapi.bot/providers/zendesk-ai-agents-api/breaking-changes/the-ultimate-ai-api-base-url-is-deprecated/"}]}