{"slug":"sugarcrm-api","name":"SugarCRM API","host":"*.sugarondemand.com","site":"https://sugarondemand.com","category":"marketing","docsUrl":null,"sources":[{"kind":"changelog","url":"https://support.sugarcrm.com/documentation/sugar_developer/sugar_developer_guide_25.2/integration/web_services/rest_api/"},{"kind":"archive","url":"https://support.sugarcrm.com/documentation/sugar_developer/sugar_developer_guide_25.2/integration/web_services/"}],"url":"https://www.okapi.bot/providers/sugarcrm-api/","json":"https://www.okapi.bot/api/v1/providers/sugarcrm-api.json","breakingChanges":[{"slug":"the-legacy-service-api-v1-to-v4-1-rest-and-soap-is-deprecated","api":"sugarcrm-api","title":"The legacy /service/ API (v1 to v4.1 REST and SOAP) is deprecated","kind":"removal","outcome":"fails","model":null,"announcedAt":null,"effectiveAt":null,"scope":null,"calls":["/service/*"],"method":null,"path":"/service/*","source":{"url":"https://support.sugarcrm.com/documentation/sugar_developer/sugar_developer_guide_25.2/integration/web_services/","kind":"archive"},"quote":"As of Sugar 7.0, SOAP support is no longer offered with the new APIs. The legacy APIs will remain accessible in the product, however, any existing integrations should be updated to use the latest REST endpoints.","migration":"Move calls from /service/v4_1/rest.php and soap.php to the REST API under /rest/v11_x/ (OAuth2 token from /rest/v11_x/oauth2/token).","migrationChange":null,"needsDecision":null,"text":{"summary":"The provider deprecated the legacy /service/* endpoints without a shutdown date. Affected calls include legacy REST and SOAP requests to these endpoints, which will eventually fail. The provider notes that legacy APIs remain accessible for now, but existing integrations must move to modern endpoints.","migration":"Move calls from /service/v4_1/rest.php and soap.php to the REST API under /rest/v11_x/, obtaining an OAuth2 token from /rest/v11_x/oauth2/token.","by":"writer"},"publishedAt":"2026-10-23T10:11:43.327Z","updatedAt":"2026-10-26T00:34:31.911Z","status":"deprecated","tone":"deprecated","url":"https://www.okapi.bot/providers/sugarcrm-api/breaking-changes/the-legacy-service-api-v1-to-v4-1-rest-and-soap-is-deprecated/"}]}