{"slug":"gorgias-api","name":"Gorgias API","host":"*.gorgias.com","site":"https://gorgias.com","category":"communication","docsUrl":null,"sources":[{"kind":"changelog","url":"https://developers.gorgias.com/changelog"},{"kind":"archive","url":"https://developers.gorgias.com/changelog/remove-http-put-method-from-ticketssearch-endpoint"},{"kind":"archive","url":"https://developers.gorgias.com/changelog/self-service-overview-statistics-will-be-removed-from-the-statistics-api"},{"kind":"archive","url":"https://developers.gorgias.com/reference/list-ticket-messages.md"}],"url":"https://www.okapi.bot/providers/gorgias-api/","json":"https://www.okapi.bot/api/v1/providers/gorgias-api.json","breakingChanges":[{"slug":"post-api-stats-self-service-overview-stops-working","api":"gorgias-api","title":"POST /api/stats/self-service-overview stops working","kind":"removal","outcome":"fails","model":null,"announcedAt":"2024-10-25","effectiveAt":"2025-01-01","scope":null,"calls":["POST /api/stats/self-service-overview"],"method":"POST","path":"/api/stats/self-service-overview","source":{"url":"https://developers.gorgias.com/changelog/self-service-overview-statistics-will-be-removed-from-the-statistics-api","kind":"archive"},"quote":"Starting from January 1, 2025, the self-service-overview option will be removed from Statistics API .","migration":"No equivalent Statistics API endpoint on the new data source; Automate statistics are only in the Gorgias app.","migrationChange":null,"needsDecision":"Gorgias offers no API replacement for these Automate statistics.","text":null,"publishedAt":"2026-10-23T10:04:19.362Z","updatedAt":"2026-10-23T10:04:19.362Z","status":"in_effect","tone":"broken","url":"https://www.okapi.bot/providers/gorgias-api/breaking-changes/post-api-stats-self-service-overview-stops-working/"},{"slug":"put-api-tickets-search-stops-working","api":"gorgias-api","title":"PUT /api/tickets/search stops working","kind":"removal","outcome":"fails","model":null,"announcedAt":"2024-02-01","effectiveAt":"2024-02-09","scope":null,"calls":["PUT /api/tickets/search"],"method":"PUT","path":"/api/tickets/search","source":{"url":"https://developers.gorgias.com/changelog/remove-http-put-method-from-ticketssearch-endpoint","kind":"archive"},"quote":"Deprecated Starting February 9, HTTP method PUT will not be allowed on /tickets/search endpoint.","migration":"Use GET /api/tickets (by ids or an existing view) or PUT /api/views/{view_id}/items for filtered retrieval.","migrationChange":null,"needsDecision":null,"text":null,"publishedAt":"2026-10-23T10:04:17.421Z","updatedAt":"2026-10-23T10:04:17.421Z","status":"in_effect","tone":"broken","url":"https://www.okapi.bot/providers/gorgias-api/breaking-changes/put-api-tickets-search-stops-working/"},{"slug":"get-api-tickets-messages-is-deprecated","api":"gorgias-api","title":"GET /api/tickets/{}/messages is deprecated","kind":"removal","outcome":"fails","model":null,"announcedAt":null,"effectiveAt":null,"scope":null,"calls":["GET /api/tickets/{}/messages"],"method":"GET","path":"/api/tickets/{}/messages","source":{"url":"https://developers.gorgias.com/reference/list-ticket-messages.md","kind":"archive"},"quote":"This endpoint has been deprecated.","migration":"Use List messages, GET /api/messages?ticket_id={ticket_id}.","migrationChange":null,"needsDecision":null,"text":null,"publishedAt":"2026-10-23T10:04:21.334Z","updatedAt":"2026-10-23T10:04:21.334Z","status":"deprecated","tone":"deprecated","url":"https://www.okapi.bot/providers/gorgias-api/breaking-changes/get-api-tickets-messages-is-deprecated/"}]}