{"slug":"freshdesk-api","name":"Freshdesk API","host":"*.freshdesk.com","site":"https://freshdesk.com","category":"marketing","docsUrl":null,"sources":[{"kind":"changelog","url":"https://developers.freshdesk.com/api/"}],"url":"https://www.okapi.bot/providers/freshdesk-api/","json":"https://www.okapi.bot/api/v1/providers/freshdesk-api.json","breakingChanges":[{"slug":"get-api-v2-email-configs-is-deprecated","api":"freshdesk-api","title":"GET /api/v2/email_configs is deprecated","kind":"removal","outcome":"fails","model":null,"announcedAt":null,"effectiveAt":null,"scope":null,"calls":["GET /api/v2/email_configs*"],"method":"GET","path":"/api/v2/email_configs*","source":{"url":"https://developers.freshdesk.com/api/","kind":"archive"},"quote":"This section is for the old email configuration APIs which are no longer supported. You can find the new mailbox APIs which have additional capabilities here.","migration":"Read mailboxes with the Email Mailboxes API (GET /api/v2/email/mailboxes).","migrationChange":null,"needsDecision":null,"text":{"summary":"The provider deprecated the GET /api/v2/email_configs* endpoints without a shutdown date. These old email configuration APIs are no longer supported, and affected calls fail.","migration":"Read mailboxes with the Email Mailboxes API (GET /api/v2/email/mailboxes) instead.","by":"writer"},"publishedAt":"2026-10-23T10:32:52.059Z","updatedAt":"2026-10-26T16:25:10.688Z","status":"deprecated","tone":"deprecated","url":"https://www.okapi.bot/providers/freshdesk-api/breaking-changes/get-api-v2-email-configs-is-deprecated/"}]}